Right of withdrawal and complaint

Have you changed your mind, or do you want to make a complaint about an item or order? Then fill out the form below. By initiating a complaint or return, you agree to our terms and conditions for cancellation, complaints and refunds. Read about our terms and conditions for cancellation, complaints and refunds here .

Regretted?

According to Swedish law, you always have a 14-day right of withdrawal from the date you receive your order. If you want to exercise your right of withdrawal, please fill out the form below. When your case is processed, return information and a return shipping label will be sent to the email address provided at the time of purchase.

To ensure that your case goes as quickly and smoothly as possible, we ask that you:

  • Enter your order number.
  • Please indicate which items you wish to return.

I want to advertise!

If you have received a damaged item, an incorrect item or an item is missing from your order, you must make a complaint within 14 days of receiving your order.

*Our goods that are sent to you are documented to ensure that all goods and packaging are intact when handed over to the carrier, and to ensure that the correct goods have been sent.

To ensure that your case goes as quickly and smoothly as possible, we ask that you:

  • Enter your order number.
  • Please state any damage or defects the item has.
  • Each complaint is handled individually in accordance with the Consumer Sales Act.

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